Trinity Sports Group, LLC · Limited warranty
We stand behind every bat.
Trinity Bat Company stands behind the quality and craftsmanship of every bat we produce. Because wood is a natural material and no two pieces of wood are identical, wood bats are subject to wear, damage, and breakage through normal use. This Limited Warranty provides a one-time replacement for eligible bats that fail during normal baseball use, subject to the terms below.
Warranty period
30 days. One replacement.
Each wood bat purchased directly from Trinity Bat Company or an authorized retailer is covered by a one-time replacement warranty for thirty (30) days from the date of delivery.
✓What is covered
- Breakage occurring during normal baseball use.
- Structural failures resulting from defects in materials or workmanship.
- Handle cracks, handle breaks, barrel cracks, or barrel failures that occur during normal play.
✕What is not covered
- Normal wear and tear.
- Cosmetic damage, including scratches, chips, dents, surface marks, discoloration, or finish wear.
- Damage caused by misuse, abuse, negligence, or improper storage.
- Damage resulting from throwing, slamming, striking objects other than baseballs, or other non-baseball activities.
- Use with weighted baseballs, training balls, rubber balls, softballs, dimple batting cage balls, machine balls not approved for wood bat use, or any non-regulation baseballs.
- Damage caused by extreme weather, excessive moisture, or improper environmental conditions.
- Bats that have been altered, modified, shaved, sanded, re-finished, or otherwise changed after purchase.
- Damage resulting from team logo engraving, custom artwork, personalization, or other cosmetic customization.
- Bats purchased secondhand or from unauthorized sellers.
- Any bat used in commercial batting cage operations or rental programs.
Warranty claim requirements
What to send us.
To submit a warranty claim, the original purchaser must provide:
Proof of purchase
Your order confirmation or receipt.
Photographs
- The entire bat.
- The damaged area.
- The Trinity branding and model information.
What happened
A brief description of how the damage occurred.
Trinity reserves the right to request additional photographs or require return of the damaged bat before approving a claim.
Replacement process
If your claim is approved.
- Trinity will provide one replacement bat of the same model whenever reasonably available.
- If the original model is unavailable, Trinity may substitute a comparable model of equal value.
- The replacement bat does not restart or extend the original warranty period.
- Warranty coverage is limited to one replacement per original bat purchased.
Discretionary goodwill replacements
Trinity values long-term relationships with players, teams, and organizations. In certain circumstances, Trinity may elect, in its sole discretion, to provide replacement products, discounts, or accommodations outside the terms of this Limited Warranty. Any such accommodation shall not modify or expand this Limited Warranty and shall not establish a precedent for future claims.
Limitation of liability
To the fullest extent permitted by law, Trinity Bat Company’s liability under this Limited Warranty is limited solely to repair or replacement of the covered bat. Trinity shall not be liable for indirect, incidental, consequential, special, or punitive damages arising from the use or inability to use any product.
Warranty contact
Start a claim.
Email us with your proof of purchase, photographs, and a description of the claim.
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